Frequently Asked Questions
Everything you need to know about our premium denim and service.
How do I determine the right size for my Citizens of Humanity jeans?
Most of our denim fits true to size, though stretch content varies by style. We recommend consulting our detailed Size Guide on each product page for specific measurements and fit recommendations.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the original purchase date.
How should I care for my premium denim to ensure longevity?
To maintain the integrity of the fabric and wash, we recommend washing your jeans inside out in cold water with a mild detergent and hanging them to air dry.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and estimated delivery times are calculated at checkout based on your location and local duties.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are generally unable to modify or cancel orders, but you may initiate a return once the package arrives.
Are your products sustainably made?
Sustainability is a core pillar of our brand. We utilize advanced technology, such as laser treatments and water recycling systems, to reduce our environmental footprint during the manufacturing process.