Returns & Exchanges
Citizens of Humanity offers a 30-day return window for all unwashed, unworn, and unaltered merchandise in its original packaging. We strive to ensure your premium denim experience is seamless from purchase to return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, download and print the pre-paid UPS shipping label provided via email.
Package Your Items
Place the items in the original shipping box or a secure mailer, ensuring all original tags are attached and the packing slip is included.
Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking number for reference until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing