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Returns & Exchanges

Citizens of Humanity offers a 30-day return window for all unwashed, unworn, and unaltered merchandise in its original packaging. We strive to ensure your premium denim experience is seamless from purchase to return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, download and print the pre-paid UPS shipping label provided via email.

3

Package Your Items

Place the items in the original shipping box or a secure mailer, ensuring all original tags are attached and the packing slip is included.

4

Drop Off and Track

Drop your package at any authorized UPS location and keep your tracking number for reference until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing